Haru Digital joins Shopify, Klaviyo, Salesforce and RingCentral into one connected system for retailers, consumer brands, not-for-profits and telcos. Then we help you take it to market, so the work pays for itself.
Generic agencies learn your industry on your budget. We start with product catalogues, donor consent, plan bundles and the rules each sector runs on already understood, so your project starts on the problems that matter.
Multi-store retailers and product brands selling in store, online, wholesale and through marketplaces.
Organisations growing regular giving, events, retail and volunteer programs on tight, accountable budgets.
Providers selling plans, devices and services who need sales, service and billing to tell the same story.
Each platform is excellent alone. The value shows up when they share the same customer, donor or subscriber, the same stock and the same history. That is the part we build.
Storefronts, Shopify POS and B2B for products, merchandise and plans: multi-store retail catalogues, wholesale pricing, charity shops and event merch, and device-plus-plan bundles for telco retail.
Email and SMS driven by what people actually do: purchases, gifts and plan changes. Segments by spend, giving history, product holdings or contract stage, with consent tracked properly.
One record for customers, donors, members and business accounts. Sales, service and fundraising in one place, connected to every order, gift, case and plan.
Phones and contact centres that know who is calling. Records pop on screen, calls log themselves to Salesforce, and customers, supporters or subscribers can be reached by call or text from one number.
A typical journey once your stack is joined up. No exports, no double entry, no one asked to repeat themselves. Pick your sector.
Joins loyalty at the counter, with consent captured in one tap.
Shopify POSA welcome flow built around what they bought, not a generic newsletter.
KlaviyoStock is right, the order lands on their profile and points apply everywhere.
ShopifyTheir history pops up before staff say hello. The call logs itself.
RingCentralLifetime value, channel mix and loyalty health in one report.
SalesforceTaps to donate or buys merch, and opts in to hear more.
Shopify POSAn instant receipt, then a thank-you journey with the story their gift funded.
KlaviyoOne supporter record holds every gift, event and preference.
SalesforceAn SMS and a supporter-care call fix it, with their history on screen.
RingCentralRetention, lifetime giving and campaign return, ready for the board.
SalesforceCompares bundles online and signs up with ID checks built in.
ShopifyDelivery, activation and number-porting updates arrive by SMS.
KlaviyoThe agent sees their plan, device and open cases before answering.
RingCentralCases, complaints and outcomes are tracked against the account.
SalesforceContract end triggers a timely offer instead of a cancellation call.
Salesforce + KlaviyoAlready running some of these tools? Most of our clients are. We connect what you have before recommending anything new.
Get a stack review →One team covers strategy, implementation, custom development and launch. You never have to broker a conversation between your agency, your developer and your CRM consultant.
We map your channels, data and teams, then design the target stack: which system owns what, and how they talk.
Shopify, Klaviyo, Salesforce and RingCentral set up properly for your sector, and migrated without losing history.
Real-time links between platforms, POS, ERP, payments, billing and 3PL. One profile, one stock figure, one history.
When off-the-shelf stops short, we build it: Shopify apps, donor and trade portals, middleware and internal dashboards.
Launch plans, lifecycle journeys, appeals and campaigns, and sales enablement, so the new stack starts earning on day one.
Monitoring, fixes, platform updates and a monthly review of what to improve next. We stay after launch.
Fixed phases, a named team, and a working build you can see every fortnight. You always know what is done, what is next and what it costs.
Workshops with your team, a review of every system and data flow, and a clear list of what is costing you customers or supporters.
1–2 weeksA target stack, integration map and fixed-scope plan with costs, timeline and who owns what.
1–2 weeksFortnightly sprints with demos. Configuration, integrations and custom code, tested against your real data.
4–12 weeksData migration, staff training and a staged go-live, with us on hand for the first peak, appeal or plan launch.
1–2 weeksCampaigns, journeys and sales playbooks that put the new stack to work, then monthly tuning from the results.
OngoingThe kinds of projects we take on in each sector. Every one starts with a business problem, not a software wish list.
We focus on retail and consumer goods, not-for-profit and telco. That focus means faster projects, fewer surprises and advice grounded in how your organisation actually works.
Privacy, marketing consent, payment security, fundraising receipting and telco customer-protection obligations handled from the first sprint, not patched in later.
Most integrators hand over a system and leave. We stay to launch the campaigns, appeals and sales motions that make it pay back.
When a connector falls short, our developers write the code. No waiting on a third-party roadmap.
A named lead, architect, developers and a marketer who know your organisation. One contract and one point of contact.
A fixed-fee audit of your current platforms, integrations and data, with a prioritised roadmap.
A scoped project to implement, integrate and take your new stack to market.
A monthly retainer for support, improvements and ongoing marketing operations.
No. Many clients start with one or two and add the rest as they grow. A retailer might begin with Shopify and Klaviyo, a charity with Salesforce, and a telco with RingCentral and Salesforce. We design the stack so each piece can be added later without rework.
Usually, yes. We integrate with the POS, ERP, payment gateways, fundraising tools, billing and provisioning systems common in our three sectors. Where no connector exists, we build one.
Yes. We scope in stages so you can fund the work over time, make the most of the nonprofit programs Salesforce and other vendors offer, and design reporting your board, donors and auditors will actually use.
Privacy, consent for email and SMS, payment security, donation receipting and telco customer-protection rules are part of every design. We set them up with you, but the legal obligations stay with your organisation, so we work alongside your compliance and legal advisers.
A stack review takes two to three weeks. Most build and launch projects run eight to sixteen weeks depending on the number of systems, data migration and custom development.
Every build includes 30 days of hypercare. After that, you can move to a support and growth retainer, or run things yourselves with the training and documentation we hand over.
Tell us about your organisation and what is getting in the way. We will come back within one business day to book a 30-minute discovery call.